These terms and conditions are applicable to all training programs workshops and projects (hereafter: program) of Stellar Labs BV, Motstraat 32, 2800 Mechelen, CBE Antwerp 0735.437.073, hereafter: Stellar Labs

Registration/booking shall be made in writing by accepting the proposal made by Stellar Labs. An order is only placed and final when Stellar Labs confirms the registration to the Client which qualifies as the agreement and contract between the parties.

Performance – Training
Stellar Labs will use all professional efforts to conduct the program pursuant to the description. However Stellar Labs may further develop or update the content without prior notice.
Stellar Labs due to the nature of the services, cannot guarantee or warrant the accuracy or completeness of the program or any links or other items contained in the program. No implied warranties of fitness for a particular purpose are given.
The registration for the program includes the conduct of the program as such and any materials required to conduct the program.
If the program does not explicitly include facilities of Stellar Labs, the facilities (place of venue, resources, equipment, projector, flip chart, laptop) are provided at the responsibility, risk and cost of the Client. Stellar Labs can refuse premises that do not meet the quality standards or are not qualified as suitable by her.
Travel costs, food and beverage of attendees and trainers or facilitators are at the expense of the Client or the attendees, unless explicitly mentioned otherwise. Stellar Labs cannot be held liable for these neither for their refund in case of cancellations.

If and when the Client wishes to cancel a registered and confirmed program, any tailor-made or specific design, concept, materials fee and costs are due if specified in the confirmation of registration to Client. Additionally, the following cancellation charges are applicable:

  • 14 calendar days before delivery = 100% of quoted program rate.
  • 21 calendar days before delivery = 75% of quoted program rate.
  • 28 calendar days before delivery = 50% of quoted program rate.
  • 42 calendar days before delivery = 25% of quoted program rate.

Any cancellation must via written notice to Stellar Labs.
If Stellar Labs already had to engage in any costs, Client will reimburse this if they are not refundable.

If Stellar Labs has to cancel (not alter) the program due to unavailability of a qualified trainer or insufficient attendees or other reasons affecting the program, disagreement about alteration, Stellar Labs will inform the Client as soon as possible and will reimburse any amounts paid for the program within a reasonable delay.

Client can in the case of a tailor-made Client program alter the date and time of the program in mutual understanding with Stellar Labs up to 30 days prior to the start. Stellar Labs can charge the Client with expenses already incurred or engaged in (if not refundable).
Subject to approval by Stellar Labs, Client can alter its booking for a general training to a later scheduled moment or designate (replace) the persons registered up to 30 days prior to the start of the program. Stellar Labs can charge the Client with expenses already incurred or engaged in (if not refundable).

Stellar Labs is authorized when necessary to relocate or reschedule the program as well as to change or replace the trainer as long as this does not compromise the essential purpose or objective of the program.
For tailor-made Client programs this will be done in mutual understanding with the Client.

Terms of payment
The rate and fees due by Client are specified in the confirmation of registration.
Stellar Labs will invoice the Client:
If the program is for a fixed fee or rate upon the confirmation of registration
If the program is tailor-made in accordance with the specified milestones, generally:
Any amounts for specific design, concept, materials to be elaborated are due upon confirmation of registration
Any other fees or amounts are due at the latest 30 days before the start of the program
Any expenses incurred for the delivery as such of the program are due when invoiced to Client.
Or as specified in the confirmation of registration

All rates, fees and expenses are due upon receipt of an invoice and fully payable within fourteen (14) calendar days. Any late payment is subject to a late payment interest rate of 9% per period of 30 days that has started.

Intellectual Property Rights – Use of materials
All materials provided in whatever form (data, presentations, hand-outs, …) are the property of Stellar Labs or her partners. They are exclusively provided for internal and personal use only of the Client or the attendees and without any right or permission to any other use, change, reprint, translate, process, copy, quote or adapt them. No other rights of use are granted.
The Client and any attendee recognize all intellectual property rights of Stellar Labs and may not remove any copyright indication or the name of Stellar Labs on any materials.
If any software is used any right of the Client and attendees to use the software is limited to the length of the program and non-transferable.

Stellar Labs provides its services on a professional best efforts basis and is liable for any gross negligence or default equal to wilful misconduct.
Otherwise Stellar Labs is only liable to the Client or attendees, for direct damages excluding consequential or indirect harm or damages. Any such liability is limited to the amount of the concerned order (program).
Any claim against Stellar Labs should be initiated within a reasonable period and not later than three months after the execution of the contract or the fact or acts giving rise to a claim.

Stellar Labs is authorized to process data of the Client and any attendees for the execution of the contract and program. By attending a program, Client and any attendee accept the use of pictures, short movies or other materials, taken during the program for marketing purposes or to be incorporated in newsletters about the program or on social media. Stellar Labs can with respect for the “logo” or “trademark” mention the name of companies, Clients that have attended a program, in its communication and on the website. For other processing of personal data reference is made to the privacy policy of Stellar Labs.

Terms of use of the website
Stellar Labs take every reasonable effort so that her website will function and be available without interruptions or errors. However, their operation may be interrupted due to maintenance, updates or system or network failures, for which it cannot take any responsibility.
Stellar Labs does not warrant in any way that the services, information and content included or made available on the website will at all times be free of viruses or other harmful components, be secure or free from errors or interruptions.
No warranties whatsoever are given or implied with regard to the content of the website(s) of Stellar Labs or their fitness for a particular purpose.
The use of a Stellar Labs website is at the risk of the user and “as is”.
Websites of Stellar Labs are not meant to be used by “consumers”, they are directed at professional enterprises.

A Stellar Labs Website may contain links to third-party Websites and resources. Such links are provided solely for convenience and without any representation or warranty of Stellar Labs with regard to the correctness, accuracy, performance or quality of any content, software, service or application on such third-party website. Any access to such third-party website is at the risk of the Client or person using the link and subject to the terms and conditions of use of such third-party website.

Stellar Labs does not allow the distribution, modification, transmission, reuse, repost, or use the content of a Stellar Labs website for public or commercial purposes, including the text, images, audio, or video, without the written permission of Stellar labs. Everything one sees or reads on a Stellar Labs website should be assumed to be copyrighted unless otherwise noted and may not be used, except as provided explicitely on the website, without the written permission of Stellar Labs.

Subject to willful misconduct or fraud or fraudulent misrepresentation, or any liability that cannot be excluded under Belgian law, Stellar Labs excludes any liability for any loss or damage, on whatever legal grounds, arising under or in connection with use of, or inability to use a Stellar Labs website or use of or reliance on any content displayed on a Stellar Labs website.
To the extent permitted by law,Stellar Labs excludes all conditions, warranties, representations or other terms which may apply to a Stellar Labs website or any content on it, whether express or implied.

Any partial or full invalidity or unenforceability of any of the stipulations of these Terms of Business, shall not affect the validity of the remaining provision. Any invalid stipulation shall be replaced with a provision that reflects the intent and meaning of the invalid or unenforceable stipulation as close as legally possible.

Law and jurisdiction
Any disputes with regard to the interpretation, conclusion, execution of the contract between Stellar Labs and the Client or the execution of the training will be subject to Belgian law without reference to any conflict of law provisions and only the courts of Antwerp are competent as the place of jurisdiction.